This is an update on my previous review of Rubbermaid XL Deck Box (120 gal.)
I had originally wanted only 2 deck boxes, but ended up getting a third one (Suncast) when I had issues with my Rubbermaid Extra Large Deck box.
Before we go any further, let me just say that Rubbermaid ultimately did the right thing by issuing a refund check for the defective deck box (though I would have been happy with replacement parts).
for superior construction, parts and warranty.PROBLEM
While sitting on my new deck for about 11 months or so, my Rubbermaid deck box developed several warps, which ultimately allowed carpenter ants to take residence inside where we stored our seat cushions.
Lid warping on both sides:
Right-side corners “peeling away” creating more gaps:
RESOLUTION
After conversing with an agent at the Rubbermaid Customer Service Center (888-895-2110) multiple times (i.e. telephone, email) and providing a purchase receipt and multiple pictures, Rubbermaid issued a full refund check. Personally, I would have been happy with replacement parts, but I gather sending out those large panels would not have been cos effective.
MORE PICTURES
Ironically, I have seen similar problems with Rubbermaid deck boxes at my local indoor swimming pool where most boxes were strapped to prevent the walls from bowing out:
Noticed how a side wall ultimately curled out? My guess is that my deck box would have suffered the same fate. As stated in my review article, those “welded joints” on side panels were indeed weak and susceptible to failure:
CONCLUSIONS
Though I appreciate Rubbermaid’s customer service, I would make a purchase of either Lifetime Extra Large Deck box or Suncast Extra Large Wicker Resin Deck Box.
If you found this article to be useful, can you do me a favor and sign up for my newsletter? The signup form is found on the upper right hand corner of your screen.
Thank you and good luck with your DIY project!
