Subaru Customer Service
https://www.subaru.com/support/customer-support.html
1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday
8:00 a.m. – 8:00 p.m. (EST)
Friday
10:30 a.m. – 5:00 p.m. (EST)
Saturday
8:30 a.m. – 5:00 p.m. (EST)
Sunday
Closed
Written correspondence can be sent to:
Subaru of America, Inc.
One Subaru Drive
P.O. Box 9103
Camden, NJ 08101
Attn: Customer Advocacy Department
Subaru Owner’s Portal
- Use this portal to check the recall status on your vehicle (you do not have to be the owner)
- https://www.subaru.com/owners.html
Third-party Resources
| Subaru Window Sticker Look Up | **Used to look up the standard and optional features on a particular vehicle ** Referred to as the Maroney Label or MSRP Window sticker ** Need last 8 digits from the VIN ** Only available to fairly modern vehicles ** https://subaruwindowsticker.com/ |
| VINDECODERZ | ** Identify recalls, complaints and problems for VIN pattern ** Need a complete VIN ** https://www.vindecoderz.com/EN/check-lookup/ |
| NHTSA VIN decoder | ** Identify standard and optional features ** Not always accurate if features are part of the option package (i.e. Premium + option package 12, etc.) ** Fairly accurate if the features are part of the trim (i.e. Limited) ** https://vpic.nhtsa.dot.gov/decoder/Decoder |
| NICB VIN check | ** Operated by auto insurance consortium called National Insurance Crime Bureau ** Check to see if the car’s title is clean or branded (i.e. salvage, re-built, etc.) ** https://www.nicb.org/vincheck |
DO NOT use
| WithCLUTCH | ** Captures email then tells you “due to popular demand, this label only available through their paid ($5) service” ** Then you get a crap ton of junk emails ** https://subaruwindowsticker.com/ |